.cgtt-obs{--ink:#1c293c;--red:#b51f31;--paper:#f3f5f8;--line:#d8e0e7;color:var(--ink);max-width:1040px;margin:24px auto;font-family:inherit;line-height:1.9;text-align:right}.cgtt-obs *{box-sizing:border-box}.cgtt-obs [hidden]{display:none!important}.cgtt-obs h1,.cgtt-obs h2,.cgtt-obs h3{color:var(--ink);font-family:inherit;line-height:1.6}.cgtt-obs .obs-hero{background:var(--ink);color:white;border-top:5px solid var(--red);border-radius:20px;padding:clamp(24px,5vw,48px);margin-bottom:24px}.cgtt-obs .obs-hero h1{color:#fff;font-size:clamp(30px,5vw,48px);margin:15px 0}.obs-eyebrow{font-size:14px;font-weight:700;color:#ffb5bd}.cgtt-obs .obs-hero p{color:#e6edf4;max-width:650px}.cgtt-obs .obs-tabs{display:flex;gap:10px;border-bottom:1px solid var(--line);padding-bottom:14px;margin-bottom:22px}.cgtt-obs button{border:1px solid var(--line);border-radius:10px;padding:11px 18px;color:var(--ink);background:#fff;font:inherit;font-weight:700;cursor:pointer}.cgtt-obs button:hover{border-color:var(--red)}.cgtt-obs button.active,.cgtt-obs .obs-primary{background:var(--red);color:#fff;border-color:var(--red)}.cgtt-obs button:disabled{opacity:.55;cursor:wait}.cgtt-obs :is(button,input,textarea,select,summary):focus-visible{outline:3px solid #287ca5;outline-offset:3px}.cgtt-obs .obs-notice{background:var(--paper);border-inline-start:4px solid var(--ink);padding:18px 22px;border-radius:10px;margin:18px 0;font-size:14px}.cgtt-obs .obs-notice p{margin:6px 0}.cgtt-obs :is(.obs-submit,.obs-track,.obs-receipt,.obs-case){padding:clamp(20px,4vw,36px);border:1px solid var(--line);border-radius:16px;background:white;margin-top:24px}.cgtt-obs label{display:block;font-weight:700;margin:16px 0}.cgtt-obs :is(input:not([type=checkbox]),textarea,select){display:block;width:100%;font:inherit;color:var(--ink);background:#fff;border:1px solid #aebcca;border-radius:8px;padding:10px 13px;margin-top:7px;min-width:0}.cgtt-obs textarea{resize:vertical}.cgtt-obs input[type=file]{font-size:13px}.cgtt-obs .obs-fields{display:grid;grid-template-columns:1fr 1fr;gap:0 22px}.cgtt-obs .obs-muted{display:block;color:#526174;font-size:13px;font-weight:400}.cgtt-obs .obs-check{display:flex;gap:12px;align-items:flex-start;font-weight:400}.cgtt-obs input[type=checkbox]{flex-shrink:0;width:20px;height:20px;margin-top:7px}.cgtt-obs .obs-optional{border:1px dashed #aebcca;padding:12px 18px;border-radius:10px}.cgtt-obs summary{cursor:pointer;font-weight:700}.cgtt-obs .obs-challenge{max-width:300px}.cgtt-obs .obs-challenge span{direction:ltr;display:block;text-align:right}.cgtt-obs .obs-honey{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.cgtt-obs .obs-feedback{padding:15px 20px;border:1px solid #ab2939;background:#fff5f6;border-radius:10px}.cgtt-obs .obs-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:20px}.cgtt-obs .obs-case-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.cgtt-obs .obs-state{display:inline-block;padding:5px 15px;background:var(--paper);border-radius:20px;font-weight:800}.cgtt-obs .obs-timeline{border-inline-start:2px solid var(--line);margin:20px 0;padding-inline-start:22px}.cgtt-obs .obs-event,.cgtt-obs-admin .obs-event{background:var(--paper,#f3f5f8);padding:16px;border-radius:10px;margin-bottom:14px}.cgtt-obs .obs-event time{display:block;font-size:12px;color:#526174}.cgtt-obs .obs-event p,.cgtt-obs .obs-pre{white-space:pre-wrap;overflow-wrap:anywhere}.cgtt-obs .obs-file-list{display:flex;flex-wrap:wrap;gap:10px;margin:15px 0}.cgtt-obs .obs-footer{border-top:1px solid var(--line);margin-top:30px;padding:20px 0;color:#526174;font-size:13px}.cgtt-obs-admin{max-width:1100px}.cgtt-obs-admin dd{margin:8px 0 22px}.cgtt-obs-admin form{margin:20px 0}.cgtt-obs-admin textarea{max-width:100%}@media(max-width:640px){.cgtt-obs{margin:12px 0}.cgtt-obs .obs-fields{grid-template-columns:1fr}.cgtt-obs .obs-tabs button{flex:1;padding:10px}.cgtt-obs .obs-case-head{display:block}.cgtt-obs .obs-actions button{width:100%}.cgtt-obs .obs-hero{border-radius:12px}.cgtt-obs :is(.obs-submit,.obs-track,.obs-receipt,.obs-case){padding:20px 16px}}@media(prefers-reduced-motion:reduce){.cgtt-obs *{scroll-behavior:auto}}@media print{.cgtt-obs{display:none!important}.cgtt-obs-admin{display:none!important}}